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I. Scope of Application

These Terms and Conditions apply to contracts for the rental of hotel rooms for lodging purposes, as well as to all other services and deliveries provided by the hotel for the customer.
Subletting or reletting of the rooms provided as well as their use for purposes other than accommodation require the prior written consent of the hotel, whereby § 540 Para. 1 Sentence 2 BGB is waived insofar as the customer is not a consumer.
The customer's terms and conditions shall only apply if this has been expressly agreed in writing in advance.

II. Conclusion of Contract, Partner; Statute of Limitations

The contract is concluded by the hotel's acceptance of the customer's application. The hotel is free to confirm the room reservation in writing.
The contracting parties are the hotel and the customer. If a third party has ordered on behalf of the customer, he shall be liable to the hotel together with the customer as joint and several debtors for all obligations arising from the hotel accommodation contract, provided that the hotel has received a corresponding declaration from the third party.
All claims against the hotel are generally subject to a limitation period of one year from the beginning of the knowledge-dependent regular limitation period of Section 199 (1) of the German Civil Code (BGB). Claims for damages shall become statute-barred after five years, irrespective of knowledge. The reductions in the statute of limitations do not apply to claims based on an intentional or grossly negligent breach of duty by the hotel.

III. Services, Prices, Payment, Offsetting

The hotel is obligated to hold the rooms booked by the customer ready and to provide the agreed services.
The customer is obligated to pay the hotel's applicable or agreed prices for the provision of the rooms and the other services used by the customer. This also applies to services and expenses of the hotel to third parties arranged by the customer.
The agreed prices include the respective statutory value-added tax. If the period between conclusion and performance of the contract exceeds four months and if the price generally charged by the hotel for such services increases, the hotel may increase the contractually agreed price by a reasonable amount, but by no more than 5%.
Prices may also be changed by the hotel if the customer subsequently requests changes in the number of rooms booked, the hotel's services or the guests' length of stay and the hotel agrees.
The customer may only offset or reduce a claim of the hotel with an undisputed or legally binding claim.
The hotel is entitled to demand a reasonable advance payment or security deposit upon conclusion of the contract or thereafter, taking into account the legal provisions for package tours. The amount of the advance payment and the date of payment may be agreed in writing in the contract.

IV. Withdrawal of the customer (i.e. cancellation) / non-utilization of the hotel's services

The customer's withdrawal from the contract concluded with the hotel requires the written form and the hotel's written consent. If this is not done, the agreed price from the contract must be paid even if the customer does not use contractual services. This shall not apply in the event of a breach of the hotel's obligation to show consideration for the rights, legal assets and interests of the customer, if the customer can no longer reasonably be expected to adhere to the contract as a result or is entitled to any other statutory or contractual right of withdrawal.
If a date for withdrawal from the contract free of charge has been agreed in writing between the hotel and the customer, the customer may withdraw from the contract up to that date without triggering payment or damage compensation claims by the hotel. The customer's right to withdraw from the contract shall expire if he does not exercise his right to withdraw from the contract in writing to the hotel by the agreed date, unless a case of withdrawal by the customer pursuant to number 1, sentence 3 exists.
In the case of rooms not used by the customer, the hotel shall credit the income from renting the rooms to other parties as well as the saved expenses.
Cancellation terms: in case of cancellation up to 30 days before arrival, there are no charges. 30-0 days before arrival, 80% of the agreed services will be charged.
The customer is free to prove that the above claim has not arisen or has not arisen in the required amount.

V. Withdrawal of the hotel

If a cost-free right of withdrawal of the customer within a certain period was agreed in writing, the hotel is entitled for its part to withdraw from the contract during this period if there are inquiries from other customers for the contractually booked rooms and the customer does not waive his right of withdrawal upon inquiry by the hotel. Insofar as a cost-free right of withdrawal of the customer within.


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